Shipping policy
SHIPPING POLICY
Order Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping Rates & Delivery Estimates
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | Calculated at checkout |
| Express Shipping | 2–3 business days | $19.99 |
Carriers We ship via major carriers including USPS, UPS, and FedEx. Carrier selection is based on your location and the shipping method chosen at checkout.
Lost or Delayed Packages If your order hasn't arrived within the estimated delivery window, please first check your tracking number for updates. Shipping delays may occur due to carrier delays, weather, or high-volume periods beyond our control.
If your package is marked as delivered but cannot be located, please contact us within 5 business days of the delivery date at [your contact email]. We will work with the carrier to investigate and resolve the issue.
For packages confirmed lost by the carrier, we will offer a replacement or full refund at no additional cost to you.
Contact Us For any shipping questions, reach out to us at [your contact email] or through our contact page.